Loan Officers & Loan Officers Trainees at Jawabu Financial Services

Job Opportunity: Loan Officers and Loan Officer Trainees (Female Applicants Only)

Location: Arusha, Tanzania

Jawabu Financial Services Limited is a dynamic financial institution dedicated to answering the needs of our community. We provide loans that empower clients and strengthen communities.

To support our continued growth, we are seeking motivated Loan Officers and Loan Officer Trainees to join our team in Arusha.

Key Responsibilities

• Identify, recruit, and retain clients for both group loans and upcoming individual loan products.
• Conduct loan assessments, appraisals, and ensure compliance with company lending policies.
• Monitor loan performance, follow up with clients, and ensure timely repayments.
• Provide financial guidance and support to clients, strengthening trust and long-term relationships.
• Actively promote Jawabu Financial Services Limited within the community to expand outreach and visibility.
• Organize and facilitate group meetings to explain loan terms, repayment schedules, and financial literacy topics.
• Maintain accurate client records and prepare reports for management and regulatory purposes.
• Support the transition and rollout of new individual loan products by engaging potential clients and educating them on benefits.
• Build strong networks with local leaders, businesses, and community stakeholders to enhance client recruitment.
• Resolve client concerns promptly and professionally to ensure satisfaction and loyalty.
• Contribute ideas and feedback to improve loan products, processes, and service delivery.

Qualifications & Requirements

• Secondary School Education, Certificate or Diploma Levels.
• Must be a resident of Arusha, with strong familiarity with the city and its surroundings.
• Age 25 to 40
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team
• Experience in microfinance, credit management, or customer service will be an added advantage.

How to Apply

Send your Application Letter, CV, and Copies of Certificates, preferably via email to:

Managing Director

Postal Address: P.O. Box 13003, Arusha

Email: [email protected]

Mobile: 0767 299 551

Or submit in person at our Company’s offices (Building No. 03, same building as CRDB Bank – Main Market/Soko Kuu Branch, with Jawabu Financial Services Ltd company sign at the entrance)

Application Deadline: 15^th July 2026

Only shortlisted candidates will be contacted.