Merchants (LIPA HAPA) Manager at AzamPesa Tanzania

Responsible for overseeing the acquisition, management, and growth of merchant partnerships for the LIPA HAPA payment solution by driving merchant adoption, enhancing operational efficiency, and ensuring seamless service delivery while aligning with the company's strategic goals.

Qualifications

A degree in Business, Marketing, or a relevant field (or equivalent) is required, along with certifications or memberships in professional organizations. Candidates should have at least 3 years of experience in Sales and Marketing within Telecom or Banking and a solid understanding of mobile money market dynamics.

Responsibilities

• Merchant Acquisition and Onboarding: Develop strategies to onboard new merchants, ensure smooth technical integrations, and provide training.
• Merchant Relationship Management: Build strong relationships with merchants, address concerns, and ensure timely support.
• Market Analysis and Strategy: Analyze market trends and competitor activities to refine merchant strategies and enhance product positioning.
• Operational Efficiency: Ensure seamless payment processing, collaborate with teams to improve workflows, and enhance service delivery.
• Compliance and Standards: Ensure all merchant operations meet regulatory and company standards.