Credit Manager at Johari Rotana Hotel Tanzania

We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

• Implement the credit policy of the hotel in coordination with the Controller and sales team
• Verify credit application forms for credit worthiness of all customers and submit for further approvals
• Establish Credit limits and credit days for customers and ensure with proper follow up that the payments and balances are not exceeding the limit
• Prepare and send statement of accounts to all customers at the beginning of each month
• Coordinate closely with the banqueting/groups team for any group/one shot business for deposit payments, allocations and follow ups as per the contract
• Review the ageing on a daily basis and follow up due payments with customers. Maintain a healthy relationship with all regular customers by follow up visits
• Follow up with the Front office team/reservations team for any outstanding High balances in Guest ledger
• Ensure any doubtful debts are brought to the attention of the controller on a timely basis. Bad debt provisions and write offs to be prepared as and when necessary
• Supervise the credit team and allocate responsibilities as per the requirement
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

Skills

Education, Qualifications & Experiences

You should have a degree in hotel management or accounting and at least one year previous experience within a hotel environment. Excellent verbal and written English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.

Knowledge & Competencies

The ideal candidate will be results oriented and a self motivator along with a positive attitude. You have the ability to think laterally and analytical, display a high level of integrity and have the ability to identify, impact and influence others. You are a strong team player, enthusiastic and flexible, while possessing following additional competencies-

Understanding Hotel Operations

Teamwork

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Customer Focus

Adaptability

Effective Communication

Drive for Results