Lounge Supervisor F&B at Plaza Premium Group
Job Role Insights
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Date posted
2026-05-28
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Closing date
2026-06-10
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Hiring location
Dar es Salaam
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Career level
Middle
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Qualification
Bachelor Degree Degree Diploma
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Experience
2 Years
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Quantity
1 person
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Gender
both
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Job ID
132863
Job Description
- To assist in overseeing the daily operations of airport lounges during the designated shift.
- To greet, receive and bid farewell to guests at the reception.
- To provide the highest standard of service to our guests.
- To verify the reports generated by the GSO regarding guests’ admission, payment received and confirm on cash receipts reports.
- Initiate any guest cancellation upon being informed by the GSO.
- To assist guests with their luggage on entry and exit at the lounge.
- To page for flight departure for contracted Airlines.
- To page for the availability of shower facilities to guests on queue.
- To carry out regular checks of all areas of the lounges, such as shower rooms and toilets to ensure consistent cleanliness.
- To possess good knowledge in general information of the airport including facilities, flight schedules, airlines information, directions to gates, etc.
- To assist guests with the computer and/or email and internet services when require.
- To assist and supervise the team and provide training.
- Handle administrative work, including but not limited to staff roster, daily reports, cash recording,
- To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system.
- Ensure all the service staff are well groomed according to the PPG grooming
- To undertake other jobs assigned by management from time to time.
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