Sales Executive at Ramada Resort Tanzania

The Sales Executive is responsible for identifying business opportunities, building strong client relationships, and driving room, event, and banquet sales. The role involves promoting the hotel’s services, maintaining customer satisfaction, and meeting sales targets to increase revenue.

• Department: Sales & Marketing
• Reports To: Sales Manager / General Manager
• Location: Ramada Beach Resort -Dar es Salaam

Key Responsibilities:

Sales & Client Acquisition

• Identify and pursue new business opportunities through cold calling, networking, and site visits.
• Develop and maintain relationships with corporate clients, travel agencies, event planners, and tour operators.
• Respond to sales inquiries and prepare quotations, contracts, and proposals.

Hotel Promotion

• Promote the hotel’s rooms, facilities (e.g., conference halls, restaurants, spa), and special packages.
• Conduct hotel site inspections and presentations for potential clients.
• Attend industry events, trade fairs, and exhibitions to represent the hotel and generate leads.

Revenue Generation

• Meet or exceed monthly and quarterly sales targets.
• Analyze market trends and competitor activity to adjust sales strategies.
• Upsell services and packages to maximize revenue per booking.

Reporting & Coordination

• Maintain an updated client database and sales activity records in the CRM system.
• Prepare weekly/monthly sales reports and forecasts.
• Coordinate with other departments (Front Office, Events, F&B) to ensure smooth execution of client bookings and events.

Qualifications & Experience:

• Degree in Marketing, Hospitality, Business Administration, or related field.
• Minimum of 2-3 years of experience in hotel/resort sales or a similar role.
• A strong network within the hospitality, travel, or corporate sector is a plus.
• Familiarity with hotel sales systems (e.g., Opera Sales, Delphi) is an advantage.

Key Skills:

• Excellent communication and interpersonal skills
• Persuasive sales techniques and negotiation
• Presentation and public speaking skills
• Organization and time management
• Knowledge of local market and trends
• Customer-focused attitude