Human Resources Assistant at Aga Khan University

As an HR Assistant, you will be instrumental in providing seamless administrative support to the Human Resources department. You will be responsible for a range of tasks, including scheduling meetings, drafting HR-related correspondence, and assisting with the administration of employee benefits. Your role will also involve supporting key stages of the employee lifecycle, such as processing resignations, preparing for contract renewals, and ensuring the timely confirmation of new staff after their probationary period, all while maintaining accurate and confidential HR records.

Position Responsibilities.

• Meeting scheduling – handling bookings, minute taking, participant confirmations.
• Drafting all HR related correspondence using prescribed templates.
• Support in administration of medical benefits for employees and eligible dependents.
• Processing of resignations accepted at departmental level.
• Support in sending triggers to Departments to facilitate preparation of contract extensions/conclusions as and when required.
• Assist in ensuring timely confirmation of new staff on completion of probation.
• Timely enrolment of benefits in line with institutional policy.
• Provide support in processing pension/provident fund withdrawal forms to Jubilee Insurance.
• Ensure that clearance forms and final letters are sent to finance in a timely manner to facilitate payment of final dues.
• Provide support in responding to leave queries/troubleshooting.
• Record management - filing HR correspondences on physical files and DOC-IT
• Updating HR Quality Variance Reports before the 5th of the following month
• Support in processing monthly pool forms
• Support in primary source verification of academic certifications for new employees
• Any other duties that may be assigned from time to time.

Professional Skills, qualifications, and experience

• Bachelors in human resource management
• 1 - 2 years’ HR operational work experience in a busy HR set-up
• Working knowledge of the Tanzanian labor laws
• Proficiency in MS office packages
• Excellent written and verbal communication skills
• Demonstrated excellence in organizing priorities.
• Good customer service
• Good analytical skills
• Ability to work under pressure.
• Demonstrated ability to preserve confidentiality