Human Resources Supervisor at Twyford Tanzania

Job Title: Human Resources Supervisor

Department: Human Resources

Reports to: HR Manager

Location: Mkuranga

Key Responsibilities:

Recruitment & Staffing:

• Coordinate end-to-end recruitment processes (job posting, screening, interview arrangement, onboarding).
• Maintain talent pipelines and support hiring initiatives.

Employee Relations & Welfare:

• Support implementation of employee engagement activities.
• Assist in resolving employee relations issues under guidance.

Training & Development:

• Support coordination of training sessions and logistics.
• Maintain accurate training records and evaluate feedback.

Performance Management:

• Supervise and monitor employee performance against set goals, KPIs, and departmental standards.
• Support managers in conducting regular performance evaluations and reviews.
• Provide coaching, guidance, and feedback to employees to enhance productivity and engagement.
• Analyze performance data and prepare reports for management decision-making.
• Identify performance gaps and recommend training, development, or corrective action plans.
• Collaborate with HR to implement performance management systems and ensure policy compliance.
• Promote a culture of accountability, recognition, and continuous improvement.
• Resolve performance-related issues in a fair and timely manner.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3 or above years of HR experience preferred.
• Familiarity with labor laws and HR systems.
• Strong communication and organizational skills.
• Fluent in English; other languages (e.g., Swahili/Chinese) are a plus.