Senior Human Resources Manager at Maternity Africa

We are looking to hire a Senior Human Resources Manager based at Kivulini Maternity Centre in Arusha. This role involves managing and overseeing all Human Resources functions at Maternity Africa, providing technical leadership, leading the implementation of the HR strategic plan, and overseeing over 85 staff, with potential growth. The position also handles immigration and labor law technicalities for international volunteers and reports to the Country Director.

Responsibilities

• Promote an organizational culture and ethos that reflects the values of Maternity Africa and fosters integrity, professional excellence and superior performance
• Actively contribute to the objectives of the organization as a member of the senior management team
• Facilitate the process of attracting, motivating and retaining the highest quality staff
• Promote a culture of continuous learning
• Ensure robust Human Resources policies and practices are designed, implemented and upheld
• Proactively support the development of the Human Resources strategy, with a focus on continuous improvement and compliance
• Facilitate effective, competitive and fair recruitment processes, including recruitment and selection, onboarding, reference checks, induction, documentation, and necessary employee registrations
• Handle staff exit procedures and processes efficiently
• Provide guidance, translation, advice and implementation of activities in line with Tanzania labour and immigration laws
• Legally and comprehensively handle and resolve conflicts, disputes and disciplinary issues
• Advise and guide management on international volunteer compliance, employee relations, employment matters, and any labour court matters
• Provide periodic Human Resources reports for departmental use, line managers, management and the board of directors
• Ensure the Human Resources database system is accurately and appropriately updated and used in a timely and confidential manner, including setting up new starters, terminating leavers, amending personal details, updating contract information, inputting performance ratings, recording training information, and updating staff absence records
• Develop effective and defensible performance evaluation tools and systems
• Work closely with line managers to track employee performance, provide feedback, plan individual skills development, support career development, conduct regular skills gap analysis, and plan and acquire necessary training
• Support the design and modelling of reward structures aligned with good practice compensation modalities and organizational sustainability
• Implement the organization’s reward strategy and provide administrative support to the payroll function
• Facilitate learning initiatives and conduct regular training on organizational culture, values, policies, labour laws, and professional conduct
• Ensure compliance with organizational policies, procedures and quality standards
• Mentor junior staff and general staff, and recommend courses that support staff development and individual learning plans

Requirements

• A Master’s Degree in Health Service Administration, Human Resources Management or Public Administration
• Professional certification in Human Resources, such as Certificate in Human Resources Management (CHRM) or Certified Human Resource Professional (CHRP)
• Relevant training in management and administration in health institutions
• At least 10 years of hands-on Health Service Administration, management or leadership experience in hospital or health centre contexts
• Middle to senior-level administration experience
• Willingness and ability to focus on achieving Maternity Africa’s strategic priorities
• Experience working in donor-funded projects (added advantage)
• Personal integrity
• Compassion
• Firmness
• Strong ethics
• Thorough attention to detail
• Ability to monitor and meet very strict deadlines
• Strategic vision
• Strong interpersonal and communication skills
• A positive attitude as a “people person”
• Team-player qualities
• A thorough and practical understanding of Tanzanian Employment Law
• A strategic mindset, combined with excellent tactical and operational abilities
• Excellent leadership and people-management skills
• Strong and current knowledge of Tanzania employment laws and employment guidelines
• Strong understanding of Human Resources policies, practices and employee relations
• Strong conceptual, analytical and problem-solving skills
• Administrative and supervisory skills
• A proactive and organized approach
• Strong planning ability
• High proficiency in written and verbal English and Kiswahili
• Proficiency in Microsoft applications
• Ability to interact successfully with people from diverse backgrounds
• A people-focused personality