General Cargo Operations Superintendent – Ports & Terminals at DP World Tanzania

Job Function

Ensure that all personnel work efficiently to meet Terminal goals, including the external.

Key Performance Areas

• Manage, Motivate, and instruct all operation team members, set priorities and structure task and goals.
• Lead supervisors on vessel and yard operations including cargo stowage, delivery, and horizontal transport.
• Provide effective organization and control to meet planned objectives depending on current deployment at either:
• Monitor General Cargo operations and ensure proper handling on vessel or yard operations.
• Monitor silo operations and ensure proper handling and storage of bulk commodities
• Coordinate RoRo operations ensuring safe and efficient vehicle handling.
• Liaise with the engineering department to maximize equipment availability and effectiveness.
• Maximize equipment utilization (cranes, forklifts, silo systems) to achieve productivity targets.
• Coordinate terminal planning and operations to ensure effective ship working programmes are set and maintained to ensure vessels meet sailing or berthing deadlines.
• Identify stages in a typical performance management cycle including setting smart goals and the processes for monitoring performance effectively and providing constructive feedback.
• Manage and improve the individual team and divisional performance to achieve organizational goals and strategies.
• Provide leadership and training to operational staff.
• Maintain and enhance relationships and goodwill with departments and customers.
• Advising, appraising, assisting, conferring, and counselling with these terminal issues and initiatives.
• Brief the Operations Manager daily or as required and advise on status of current operations, future operations, and analysis of past operations.
• Coordinate planning section activities with operations supervision by personal and radio contact.
• Daily personal and/or telephone contact with engineering management to communicate and receive equipment status information.
• Regularly telephone and personal contact with shipping line/vessel agency representatives to exchange operational information.
• As required, contact via telephone and/or radio with Customs, Port Authority and Pilots regarding vessel, berthing movements and on any issues affecting ongoing operations.
• Ensure proper clean up and berth operation readiness before start of next vessel operation.
• Organize and ensure proper and right equipment are in place prior berthing/start of vessel operation.
• Ensure compliance with safety regulations and SOPs across all operational areas.
• Support continuous improvement initiatives and performance optimization.

Qualifications Required

• Bachelor’s Degree in Shipping & Logistics, Port Management, or related field.
• Rigging and lifting certification ((added advantage).

Experience and Skills Required

• Proficiency in terminal operating systems and scheduling software (added advantage).
• Minimum 4–6 years of experience in port terminal or logistics operations, preferably in general cargo, dry bulk, RoRo, or silo environments.
• Excellent communication and conflict resolution abilities.
• Good English both oral & written.
• Able to Maintain contacts with internal and external stakeholders.
• Familiarity with cargo handling procedures and safety protocols.
• Strong leadership and team management skills.
• Able to work under pressure and extreme conditions.
• Experience in coordinating with vessel officers, pilots, and third-party logistics providers.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.