Head of External Relations at DP World Tanzania

The Head of External Relations plays a pivotal role in ensuring alignment between corporate strategy and operational execution across all port and terminal activities. These individuals lead cross-functional coordination, oversees major corporate initiatives, and supports decision-making processes by ensuring accurate communication, reporting, and collaboration. Will also be responsible for maintaining and strengthening relationships between DP World and key government agencies, regulatory bodies, and customers. The role will involve liaising with government stakeholders to ensure compliance with regulatory requirements, addressing customer needs, and facilitating smooth operations at the port. The ideal candidate will possess strong communication, negotiation, and problem-solving skills, with a deep understanding of port operations and government processes in Tanzania.

Key Accountabilities:

• Act as the primary liaison between DP World and various Port Stakeholders, including the Tanzania Ports Authority (TPA), Tanzania Revenue Authority (TRA), Tanzania Shipping Agency (TASAC), Ministry of Transport & Communications and other regulatory bodies.
• Ensure compliance with local laws, regulations, and port operations policies by working closely with government officials.
• Facilitate government approvals and permits for port activities, infrastructure development, and expansions.
• Monitor policy changes, regulations, and industry trends to provide timely advice to the management.
• Represent DP World in meetings, conferences, and negotiations with government authorities.
• Build and maintain a strong network with government stakeholders to promote a positive working relationship.
• Build and maintain strong relationships with key customers, including shipping companies, freight forwarders, and importers/exporters using the port in collaboration with Head of Commercial.
• Act as a liaison between corporate leadership and terminal operations to align strategic goals with day-to-day activities.
• Support the development and implementation of company-wide initiatives across multiple terminals.
• Ensure that all business units are operating in line with corporate goals, values, and compliance standards.
• Track progress, manage interdependencies, and resolve bottlenecks across terminals.
• Ensure timely execution and reporting of key initiatives.
• Serve as the central point of contact for internal departments and external stakeholders for all terminal-related matters.
• Coordinate with regulatory bodies, port authorities, and external stakeholders as needed.
• Ensure all terminals adhere to corporate governance, risk, and compliance policies.
• Support audits, inspections, and internal reviews.
• Assist in the implementation of corporate risk management strategies within operational units.
• Lead a team of corporate coordinators or analysts, if applicable.
• Foster a culture of collaboration, accountability, and performance.
• Provide coaching and development for team members.

Qualifications:

• Bachelor’s degree in business administration, Public Administration, Logistics, Maritime Studies, or related field (Master’s is added advantage).

Skills and Experience:

• Minimum 10 years of experience in port and terminal operations or logistics.
• Strong interpersonal and networking skills to build and maintain relationships with government bodies, regulatory authorities, and port users.
• Ability to represent the organization professionally in high-level meetings and negotiations.
• Deep understanding of local laws, port regulations, and government procedures.
• Experience in managing compliance and facilitating permits and approvals.
• Ability to align operational activities with corporate strategy.
• Skilled in tracking initiatives, resolving bottlenecks, and ensuring timely execution.
• Strong coordination skills across multiple terminals and departments.
• Experience in managing interdependencies and supporting cross-functional initiatives.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.