Branch Manager – Iringa Branch at Exim Bank

by Exim Bank Tanzania in
74 (views)

Job Role Insights

  • Date posted

    2025-01-31

  • Closing date

    2025-02-13

  • Hiring location

    Iringa

  • Offered salary

    TZS 450 - TZS 900/hours

  • Career level

    Senior

  • Qualification

    Bachelor Degree Diploma

  • Experience

    5 Years 8 Years

  • Quantity

    1 person

  • Gender

    both

Job Description

To meet branch Retail and SME Financial Targets through a world-class Sales and Service Management system and within established product programs through the branch. To work closely with the Central Operations Unit to operate and maintain a smooth-running and operationally efficient branch, that conforms to the financial institutions and BOT regulations, rules, and guidelines issued from time to time. This will include servicing corporate customers.

Roles & Responsibilities

  • Accountable for all aspects of running a successful branch, delivering great business performance and leading and motivating a team that provides the best customer experience in your area.
  • Primary responsibility will be to drive business (CASA and Fee Growth) product sales and Customer Service with oversight on branch operations, compliance, and control.
  • Understand your customer base and identify opportunities to build and grow profitable Relationships.
  • Deliver against business and sales performance.
  • Acquire new customers and retain and grow your relationships with existing customers.
  • Responsible for the operational efficiency of the branch and the productivity of its staff.
  • Responsible for the operation and maintenance of the integrated systems, and retention of accurate and up-to-date records of all transactions including inter-bank transactions.
  • Prepare periodic and statutory reports for management.
  • Have a good understanding of branch control procedures with a specific focus on financial security.
  • Take ownership of resolving complex problems, working with colleagues in other offices /
  • Branches to provide a seamless experience for your customers.
  • Provide a superior level of customer relations and promote the service culture through coaching, guidance, and staff motivation.
  • Participate in community affairs to increase the bank’s visibility and enhance new and existing Business opportunities.
  • Perform other duties in the absence of the MCSOP / Ops Manager as directed by the Cluster Head

Experience : 5 – 8

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