Maintenance Supervisor at Attitude Hotels Tanzania

Hello Zanzibar

We’re Attitude, and we’re coming soon. In 2025, we’re opening our very first hotel outside Mauritius, right here in Matemwe: an adults-only hotel with 74 villas, two restaurants and two bars. It’s a new chapter for us, and we’re putting a lot of heart into making it something special.

We’re now looking for people to join the adventure. Plenty of roles, plenty of opportunities.

As a B Corp hotel group, we care about doing things properly: fair jobs, room to grow and and a workplace where people feel respected. If you’re motivated, we’d love to meet you.

MAIN DUTIES & RESPONSIBILITIES

1. Strategic Goals for the Maintenance Supervisor:​​

• Company Culture & Employee Engagement: Maintain and reinforce company culture in daily operations, creating a positive, engaging experience for both employees and customers. Ensure legal compliance.​​
• Transparent Communication: Foster open, transparent communication with all Family Members to build trust, improve engagement, and enhance teamwork.​​
• Leadership & People Management: Promote a culture of proximity with employees, create and maintain a great place to work culture, ensuring employees are physically, emotionally and psychologically safe in their work environment. ​​
• Cross-Departmental Collaboration: Foster a culture of transversality by promoting cross-departmental collaboration and communication to achieve common goals.​​

​2. Operational/Technical Responsibilities:​​

Supervision and Leadership:​

• Oversee and coordinate the daily activities of maintenance staff, including technicians, electricians, plumbers, and HVAC specialists.​
• Assign tasks, monitor progress, and ensure all work meets hotel standards and deadlines.​

Preventive Maintenance:​

• Develop, implement, and monitor a preventive maintenance program for all hotel equipment and systems (HVAC, plumbing, electrical, elevators, etc.).​
• Maintain detailed records of maintenance schedules and completed work.​

Repairs and Troubleshooting:​

• Diagnose and resolve maintenance issues promptly and efficiently to ensure minimal disruption to hotel operations.​
• Coordinate emergency repairs and ensure quick resolution of technical issues.​

Compliance and Safety:​

• Ensure all maintenance activities comply with local building codes, safety regulations, and environmental standards.​
• Conduct regular safety inspections and train staff in proper safety protocols.​

Budget and Inventory Management:​

• Assist in preparing maintenance budgets and control expenditures.​
• Maintain an inventory of tools, supplies, and spare parts; initiate purchase requisitions as needed.​

Project Management:​

• Supervise minor renovation or upgrade projects in coordination with contractors and other departments.​
• Ensure projects are completed on time, within budget, and to the required standards.​

Guest Service Support:​

• Respond promptly to guest maintenance requests and ensure guest satisfaction with timely follow-up.​
• Maintain discretion and professionalism when addressing issues in guest areas.​

Reporting and Documentation:​

• Prepare reports on maintenance activities, equipment status, and compliance inspections for senior management.​
• Keep logs and documentation up to date for audit and operational review.

YOUR QUALITIES: ​​

• Diploma or Degree in Mechanical, Electrical, or Civil Engineering, Facilities Management, or a related field.​
• Minimum of 5–7 years of experience in hotel maintenance or facilities management, with at least 2 years in a supervisory role.​
• Proven track record in delivering exceptional guest service, handling complaints, and supporting operational excellence.​
• Ability to embody and instil Attitude’s DNA and culture within the hotel.​
• Proven track record of managing teams, scheduling maintenance tasks, and handling emergency repairs in a hospitality environment.​
• Experience working with building automation systems (BAS), fire safety systems, and central HVAC operations in a 4-star or higher hotel is preferred.​
• Strong interpersonal and communication skills, with an enthusiastic and outgoing personality.​
• Excellent communication skills: Clear, professional verbal and written skills and fluency in English and Swahili. A third language would be a definite advantage.​
• An understanding of the African Market will be a definite advantage.​
• Ability to compete in a fast-paced, dynamic and guest centric environment​

Ready to take the leap?

Please fill in form below and upload your CV.

Deadline for application - 25 June 2025

We Believe in equal opportunities

We celebrate diversity and champion equality and inclusion, encouraging people from all ethnicities, genders and ages to apply. This unity is key to our work culture. We want to set every Family Member up for success, so if you need anything to perform to your best or make work arrangements more comfortable, we will do our best to accommodate you.