Exhibition and Sponsorship Manager at TM Forum EMEA

Introduction to TM Forum

TM Forum is an association of over 700+ member companies, which include all of the world’s top 10 network and communications providers and stretch across 180 countries. Our members tap into each other’s collective experiences and abilities to collaboratively solve complex industry-wide challenges, deploy new services, and create technology breakthroughs to accelerate change. We help communications service providers (CSPs) and their suppliers to digitally transform and thrive in the digital era. We do this by providing an open, collaborative environment and practical support which enables CSPs and suppliers to rapidly transform their business operations, IT systems and ecosystems to capitalize on the opportunities presented in a rapidly evolving digital world. You can learn more at www.tmforum.org

Our vision is to drive the next wave of digital business growth – the digitization of every industry – by providing a common innovation platform to connect businesses, industries, and ecosystems. We do this in a highly practical and agile way through collaboration programs and communities which lead to rapid prototypes – ranging from digital business models to interconnectivity APIs – that have real world commercial applications. Complementing our collaboration programs, the Forum provides thought-provoking digital business research and publications, industry best practices and standards along with training programs to accelerate adoption, and events and workshops which connect top business & IT leaders to learn, network, and develop meaningful partnerships.

Role Overview

Events are the key channel through which TM Forum drives member engagement and connects members to enable networking, collaboration, access to practical guidance, and do business with one another.

The role reports to the Senior Exhibition and Sponsorship Manager. This position will support the team in successfully delivering our event portfolio throughout the year.

The role requires the individual to be motivated, well-organized and have excellent communication skills.

Your experience:

• This individual is the face of TM Forum to our exhibitors and sponsors and is responsible in maintaining TM Forum’s brand and reputation.
• This is a critical role in daily communication to exhibitors and sponsors via email, phone calls and online meetings with a focus on prompt and accurate resolution.
• Responsible for developing and maintaining strong relationships with each of our exhibitors and sponsors.
• Understanding the needs of the exhibitors and sponsors and working together with them to achieve this.

Operations:

• Development, execution, and ownership of the communication plan and contracted deliverables to each exhibitor and sponsor.
• Work closely with Conference Production, Marketing teams and other internal stakeholders to ensure all contracted deliverables are executed.
• Adhering to strict deadlines, both internally and externally.
• Liaise with event ops to ensure smooth running of inventory.
• Collect and organize all logos required for website, digital platform, and print materials.
• Responsible for accurate proofing of all logos that are used onsite and digitally.
• On-site management to ensure that all arrangements / orders are completed and of high quality.
• Approve all booth stand plans for height restrictions, adhering to venue Health & Safety guidelines and make recommendations to exhibitors for optimal booth design in allotted area.
• Provide out of office coverage for shared email.
• Support event ops with updates to SpEx brochures, including proofing and recommendations.
• Contribute to the production of post-event reports and ownership of completing said reports for each exhibitor and sponsor in a timely manner

Experience & qualifications:

• Experience working in Events and Project Management.
• Experience working in customer facing role.
• Resilient individual.
• Highly self-motivated, driven, and ambitious individual.
• Strong interpersonal skills, organizational ability, and time management.
• Strong team spirit.
• Strong attention to detail with accuracy and thoroughness.
• Ensuring all outputs are of the highest quality and delivered in a timely manner.
• Excellent communication skills, both verbally and written.
• Dedication to providing great customer service.
• Ability to work and manage many tasks and projects simultaneously.
• Flexibility and willingness to work outside the normal office hours, including some weekends.
• Ability to work under pressure and meet tight deadlines.

Diversity & Inclusion at TM Forum

TM Forum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws.