Job Role Insights

  • Date posted

    2025-10-08

  • Closing date

    2025-10-10

  • Hiring location

    Arusha Dar es Salaam

  • Career level

    Middle

  • Qualification

    Bachelor Degree

  • Experience

    3 - 5 Years

  • Quantity

    3 person

  • Gender

    both

  • Job ID

    124251

Job Description

SimbaNET provides connectivity, architecture, security, cloud and managed services to help enterprises optimize their information and communications technology (ICT) environments.

SimbaNET is a member of Wananchi Group. We are a Licensed East African Public Data Operator with both Regional and International presence.

We operate in Kenya, Tanzania, Uganda, Zambia, Malawi & UAE. However, we offer services in other countries such as Rwanda, Burundi, SA, Mozambique, Nigeria, Ghana, South Sudan, DRC through our partners

Our client list includes some of East Africa’s largest banks, regional Hotel chains; insurance, Education Institutions; ISPs and several Government Ministries, Institutions and Agencies. Our core focus is delivering very high uptime based, managed services with strict compliance to Service Level Agreements (SLAs). We ensure our customers 99.9% uptime and provide seamless around the clock support.

Sales Account Manager Dar es Salaam - 1 Post

Qualifications and Experience

Education

  • Degree or Masters in an ICT/Business-related field.

Experience & Skills

  • Minimum 3 years of experience in Enterprise and SME Sales.
  • Knowledge of selling Internet & Data Connectivity Services.
  • Knowledge of using MS-Office is a must.

Ideal Candidate Profile

The ideal candidate should be:

  • Self-driven and result-oriented.
  • Possess a wide business/social network.

Sales Account Manager Arusha - 1 Post

Qualifications and Experience

Education

  • Degree or Masters in an ICT/Business-related field.

Experience & Skills

  • Minimum 3 years of experience in Enterprise and SME Sales.
  • Knowledge of selling Internet & Data Connectivity Services.
  • Knowledge of using MS-Office is a must.

Ideal Candidate Profile

The ideal candidate should be:

  • Self-driven and result-oriented.
  • Possess a wide business/social network.

NOC Specialist - 1 Post

Job Purpose

  • Configure customer services with subscribed QoS and policies across all elements and devices.
  • Act as a technical escalation point and provide advanced troubleshooting for service-related challenges, ensuring timely resolution within MTTR and SLA.
  • Provide Root Cause Analysis (RCA) in the Reason for Outage (RFO) reports.

Job Responsibilities

  • Manage performance of the core, distribution, and access infrastructure, including transmission networks, upstream IPLC, and Internet capacities (POPs).
  • Ensure continuous service with high availability and minimal disruption, targeting an uptime of 99.9%.
  • Safeguard network infrastructure against unauthorized access and abuse of services.
  • Work independently and collaboratively to perform accurate root cause analysis and resolve multi-system dependencies.
  • Plan, design, coordinate, and implement network projects within the department and company-wide to ensure customer requests are addressed effectively and timely.
  • Prepare and maintain network diagrams and reports to support operations and documentation.
  • Conduct thorough monitoring of capacity utilization across all network devices, services, and core/distribution/access networks.
  • Ensure timely escalation and minimal MTTR for any noted service degradation or failures.

Skills, Knowledge, and Abilities

  • Minimum of 3+ years of relevant experience in network operations or related roles.
  • Strong knowledge of configuration and monitoring of routing protocols (IS-IS, BGP, etc.).
  • Hands-on experience in Campus, Distribution, and Core Switching configuration and monitoring.
  • Basic understanding of Power/UPS scaling and optimization.
  • Deep understanding of NOC functions, including monitoring, advanced troubleshooting, and analysis tools.
  • Expertise in IP/MPLS design, implementation, optimization, and troubleshooting.
  • Familiar with VSAT networks – installation and configurations.
  • Skilled in LAN policy design, implementation, and troubleshooting, including network services and security.
  • Knowledge of Fiber network restoration, design, and best practices.
  • Strong analytical, documentation, and reporting skills.

Education and Certifications

  • Bachelor’s degree in Telecommunications, Electrical, or Computer Engineering.
  • Professional Certifications (added advantage):
    • Cisco CCNA / CCNP
    • Juniper JNCIA / JNCIS-ISP
    • Network+, SDH, or equivalent industry certifications

How to Apply

Interested candidates are invited to submit their CV, relevant certificates, and supporting documents to the email address below.

When applying, please indicate the specific position and location you are applying for in the subject line.

Apply to: [email protected]
Deadline: 10th October 2025

Interested in this job?

2 days left to apply

Apply now

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How to Apply

Interested candidates are invited to submit their CV, relevant certificates, and supporting documents to the email address below. When applying, please indicate the specific position and location you are applying for in the subject line. Apply to: [email protected] Deadline: 10th October 2025

Apply now
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