Observability/Platform SRE Specialist at Yas Tanzania

Company: Mixx by Yas
Position: Observability/Platform SRE Specialist
Location: Dar es Salaam
Experience Required: 5-8 Years
Application Deadline: 25 September 2026

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Telecommunications, or a related field.
• Relevant SRE, DevOps, Cloud, Kubernetes, or ITIL certifications are an added advantage.
• Minimum of 5-8 years' experience in SRE, DevOps, Observability, Infrastructure, or Platform Operations within a high-availability environment.

CORE RESPONSIBILITIES

• Own and govern the observability platform, including Grafana dashboards, alerts, thresholds, and monitoring standards.
• Manage and optimize Prometheus alerting, ensuring effective monitoring, accurate thresholds, and reduced alert noise.
• Maintain end-to-end monitoring coverage, ensuring all production services are monitored and gaps are tracked and resolved.
• Manage the ServiceNow incident taxonomy, keeping classifications aligned with services and operational needs.
• Lead monitoring onboarding for new services and countries, including metrics, dashboards, alerts, and readiness validation.
• Ensure monitoring continuity during platform changes and migrations, providing observability sign-off where required.
• Analyze recurring incidents and trends, identifying whether issues are operational or platform-related.
• Partner with Engineering and Product teams, providing technical insights, evidence, and recommendations for issue resolution.
• Validate service restoration after deployments and incidents before operational closure.
• Track and report platform gaps and improvement actions, ensuring ownership and timely resolution.
• Conduct regular observability health audits, reviewing alert quality, coverage, taxonomy usage, and improvement opportunities.

CORE COMPETENCIES

• Expertise in Prometheus, Grafana, alerting, and service monitoring.
• Strong capability in log analysis, troubleshooting, and incident management.
• Knowledge of Linux, Docker, Kubernetes, and platform reliability.
• Experience with Git/GitOps, Python, Bash scripting, and automation.
• Understanding of SLOs, SLAs, reliability improvement, and alert optimization.
• Ability to identify risks, monitoring gaps, and drive continuous improvement.
• Ability to influence, collaborate, and communicate effectively across technical and business teams.

DIVERSITY & INCLUSION

At Mixx, we believe that diversity is a source of strength. When candidates have equal skills, we encourage female applicants and actively work to create a fair, inclusive and stimulating professional environment for everyone.

ABOUT MIXX BY YAS

Joining Mixx by Yas means becoming part of a fintech company belonging to the AXIAN Group, a pan-African player operating in five African countries. You will be working in a fast-growing fintech company driven by a culture of innovation, agility and impact. Our young, passionate and ambitious teams are shaping the financial services of tomorrow every day.

HOW TO APPLY

Interested and qualified candidates should submit their application through the AXIAN Group careers portal:

Applications should be submitted before 25 September 2026.