Health Information System Analyst at Aga Khan Health Services

Health Information System Analyst

Aga Khan Health Services

The position

The Aga Khan Health Service, Tanzania (AKHST); an institution of The Aga Khan Development Network, completed a major phase II expansion of the Aga Khan Hospital, Dar es Salaam in 2018.

This expansion aimed at improving the Hospital's quality of facilities and infrastructure to become an ultramodern 170 bed facility to increase its capacity as a provider of high-quality medical care leading to a tertiary care, referral, and teaching hospital.

The Phase II development focused on expanding key clinical services including a comprehensive cardiology programme, oncology services and neurosciences, as well as the expansion of Orthopaedics and Trauma, Diagnostic Imaging, Critical Care and Women and Child Health programmes.

The Hospital is JCI Accredited (achieved a level of quality and patient service that is equal to the best hospitals in the world) and the teaching site for The Aga Khan University, which offers Postgraduate Medical Education programs leading to Master of Medicine in Family Medicine, Internal Medicine, Surgery, Obstetrics and Gynecology and Paediatrics and Child Health.

It is also an accredited internship site. As part of the integrated health systems approach, AKHST plans to establish 35 outreach health facilities that are located across Tanzania. Currently, 19 such clinics have been established across the country and linked to the main hospital in Dar es Salaam.

AKHST is seeking for enthusiastic, qualified, and experienced personnel as described below:

Health Information System Analyst

We are seeking a meticulous and analytical professional to manage dictionaries within our hospital’s Electronic Health Record (EHR) system and develop comprehensive reports to support operations, patient care, and administrative decision-making. This role is critical in ensuring accurate coding, maintaining data integrity, and providing actionable insights through Advanced Excel and Power BI reporting tools to improve hospital performance and compliance.

Lead the EHR/ERP implementation in Mombasa and Kisumu in relation to development of financial and other dictionaries, staff training and report development.

EHR Dictionary Management

• Maintain and update clinical terminologies and dictionaries within the hospital’s EHR system, including diagnosis codes, procedure codes, lab test codes, and medication terminologies.
• Collaborate with clinical departments (nursing, physicians, lab, pharmacy) to ensure dictionaries reflect current clinical practices and hospital protocols.
• Conduct regular audits of dictionary entries and coding to ensure compliance with healthcare regulations and internal standards.
• Manage dictionary version control and coordinate updates with IT and EHR vendor support teams.

Reporting & Data Analysis:

• Develop, automate, and distribute detailed operational, clinical, and compliance reports using Advanced Excel and Power BI.
• Analyze patient care data, utilization trends, quality metrics, and key performance indicators (KPIs) to support hospital leadership and clinical teams.
• Collaborate with clinical, administrative, and IT teams to identify reporting needs and develop tailored dashboards and visualization tools.

Collaboration & Training:

• Work closely with Health Information Management (HIM), clinical departments, and IT to ensure accurate dictionary management and reporting outputs.
• Provide training and support to end-users on dictionary usage, data interpretation, and report generation.
• Document workflows, policies, and procedures related to dictionary maintenance and reporting.

Lead Implementation of EHR/ERP in Mombasa and Kisumu which includes

• Dictionary development, including services, pricing, etc.
• Staff training on dictionary development and usage defined as core responsibilities
• Report development/replication.

The requirements

Qualification

• Bachelor’s degree in Health Informatics, Health Information Management, Information Technology, or ACCA, CPA, ACMA.
• Proficient in Advanced Excel (pivot tables, macros, Power Query) and Power BI for reporting and data visualization.
• Knowledge of hospital EHR environment and healthcare business / systems.
• Familiarity with hospital EHR platforms i.e. Meditech preferred.
• Strong analytical skills and attention to detail.
• Excellent communication and collaboration skills to engage clinical and administrative teams.
• Understanding of healthcare regulatory requirements and data privacy standard

Knowledge & Experience:

• Through knowledge of Hospital Financial and Health Information Management System.
• Experience with SQL or other data querying languages.
• Minimum of 3 years’ experience in the related field.

Sector

Social Development

About The Agency

Aga Khan Health Services: With community health programmes in large geographical areas in Central and South Asia, as well as East Africa, and more than 200 health facilities including nine hospitals, the Aga Khan Health Services (AKHS) is one of the most comprehensive private not-for-profit health care systems in the developing world. Building on the Ismaili Community's health care efforts in the first half of the 20th century, AKHS now provides primary health care and curative medical care in Afghanistan, India, Kenya, Pakistan, and Tanzania, and provides technical assistance to government in health service delivery in Kenya, Syria and Tajikistan. More information......

Region

Eastern Africa

Location

Tanzania

Salary

Salary and package to attract the best candidate

Job Expires

14-Oct-2025