Matokeo ya Kidato cha Sita 2025
[email protected]

Fredrick Ngonyani

Self-employed/Entrepreneur & Freelance(Tourism & Retail)
Dar es salaam
3 - 5 Years / Experience

About me

A motivated and adaptable hospitality and tourism professional with a Bachelor of Arts in History, Cultural Heritage Management and Tourism from the University of Dar es Salaam. Skilled in tour guiding, customer service, and heritage management, with hands-on experience at the Rukwa Regional Natural Resources and Tourism Office and in Nungwi, Zanzibar.

Experienced in both hospitality and retail, having worked as a restaurant service assistant and supermarket salesperson. Combines excellent interpersonal communication, teamwork, and leadership with strong self-discipline and initiative. Proficient in MS Word, Excel, and PowerPoint, fluent in English and Swahili.

Actively seeking opportunities in hospitality, tourism, or customer relations where professionalism, creativity, and dedication to service excellence are valued.

Skills

Adaptability Communication Skills Creativity Critical Thinking Customer Service Skills Leadership Skills Negotiation Skills Problem-Solving Skills Research Skills Sales Skills Time Management

Work Experience

Self-Employed – Entrepreneur & Freelance Worker
Self-employed 2025-04-20 - 2025-10-07 Managing small-scale business activities including sales, customer service, and tourism-related freelancing. Demonstrates self-motivation, adaptability, and leadership in managing daily operations.
Salesperson
Karafu Enterprises Limited (Supermarket) 2025-01-05 - 2025-08-05 Assisted customers with product selection and handled daily transactions. Maintained store displays and contributed to teamwork in a busy retail setting. Developed excellent interpersonal and customer service skills.
Chef & Customer Service Assistant
Local Restaurant 2024-06-01 - 2025-01-01 Prepared and served popular Tanzanian dishes, ensuring quality, hygiene, and customer satisfaction. Supported teamwork and efficiency in a fast-paced environment.
Tour Guiding (Self-Initiated Internship)
Nungwi, Zanzibar 2023-10-01 - 2023-12-31 Guided visitors and provided cultural, historical, and environmental insights. Strengthened cross-cultural communication and presentation skills.

Education

University of Dar es Salaam
Bachelor Degree 2020-10-01 - 2023-10-17 Bachelor of Arts in History, Cultural Heritage Management and Tourism
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