Gerald George
About me
“Customer Service roles focus on assisting clients by responding to inquiries, resolving complaints, and providing information about products or services. These positions require strong communication skills and a customer-first attitude.”
Work Experience
Sales Agent
MILVIK LIMITED TANZANIA
2022-09-01
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2024-09-01
"Milvik Tanzania Limited is a leading insurance company that provides affordable mobile-based insurance services through Tigo Bima. My role at Milvik was as a Sales Associate in the Tigo Bima Mkononi unit, where I was responsible for selling insurance products, handling customer complaints, and ensuring smooth registration of customers. I utilized digital platforms to promote insurance, effectively increased customer acquisition, and contributed to improving customer satisfaction by addressing issues promptly, which helped enhance customer retention rates."
SALES ASSISTANT
LITTLE MORE SUPERMARKET
2024-12-01
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2025-12-01
"Currently, I am working in the promotions department at Little More Supermarket in Dodoma. My role involves engaging customers through promotional activities, enhancing product visibility, and boosting sales. I am responsible for organizing in-store events, offering customer discounts, and providing information on new products. This position allows me to interact directly with customers, ensuring they have a positive shopping experience while driving sales growth for the supermarket."
Education
SECRETARIAL STUDIES
Technician certificate
2022-07-21
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2023-08-10
Certificate in Secretarial Studies from Tanzania Public Service College, which provided comprehensive training in office management, business correspondence, record keeping, and administrative procedures. This program enhanced my ability to handle office tasks efficiently, manage schedules, communicate effectively, and perform other key administrative functions, preparing me for various roles in office settings."