About me

Experienced IT Technician and Manager with over 5 years of progressive experience in IT management, systems administration, and technical support. Proficient in overseeing IT infrastructure, supporting end-users, and leading teams in delivering robust IT solutions. Proven track record in establishing a computer equipment and services supply business and adept at streamlining operations to enhance productivity.

Work Experience

IT assistant Manager
Hesu Investment Ltd 2019-02-01 - 2023-07-28 • Oversaw the company’s IT infrastructure, including hardware, software, and network systems. • Implemented IT policies and procedures to improve system efficiency and minimize downtime. • Trained staff on new technologies and best practices, enhancing overall operational efficiency.
Founder & Technician
Maca technology and general supply 2023-08-01 - 2024-01-05 • Established and managed a computer equipment and services supply business. • Provided technical support, equipment sales, and maintenance services to clients. • Managed client relationships and ensured customer satisfaction through high-quality service delivery.
IT Supervisor
Hesu Investment ltd 2024-01-10 - 2024-10-08 • Lead the IT department in troubleshooting, maintaining, and improving the company’s IT infrastructure. • Supervise a team of technicians, ensuring timely and efficient IT support for all departments. • Monitor system performance and implement security protocols to safeguard company data.

Education

Information Technology
Diploma -
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