Regional Representative – East and Southern Africa

Do you want to make a real and lasting difference in peoples’ lives? If you are looking for a not for-profit organization that has an inviting, collaborative work culture and supports employee professional growth, come join our team of amazing, capable and diverse professionals who are driving change to advance gender equality and reduce poverty.

Are you interested? If so, we want to hear from you.

Reporting to the Program Director, the Regional Representative East and Southern Africa is
responsible for the quality of planning, development, implementation, administration and
financing of programs and operations in the countries of intervention in the region (Eswatini,
Ethiopia, Tanzania, Uganda, Zambia) in order to advance gender equality and the rights of
women and girls. The incumbent supervises the staff of the East and Southern Africa regional
office and collaborates with their counterparts from other Crossroads’ offices in Africa (Ghana,
Senegal). The East and Southern Africa Regional Representative also ensures that Crossroads
International develops and maintains high visibility in networks relevant to its sectors of
intervention and establishes relations with governments, civil society, the private sector, and
donors. One of the key tasks of this role is to work closely with Crossroads teams in Canada to
support the work of the different departments and coordinate their efforts for the operations in
Africa. In particular, the East and Southern Africa Regional Representative works directly with
the Manager - VCP Program Impact and the Manager - Volunteer Mobilization as well as with
the Senior Manager, Philanthropy and Public Engagement and the Manager - Institutional
Funding Development.

The ideal candidate will be personally aligned with Crossroads’ vision of ONE WORLD where
poverty is eliminated, equality prevails, and the rights of women and girls are fulfilled.

HOW YOU WILL MAKE AN IMPACT:

1. Program Development and Management (60%):

Under the supervision of the Program Director, the Regional Representative East and
Southern Africa ensures the strategic and consistent development and implementation
of programming in the region. More specifically:

• Oversees the development, implementation, monitoring, evaluation and
  reporting of ambitious and relevant programs and projects in the areas of
  women's and girls' rights, gender-based violence, women's leadership and girls
  and women's economic empowerment through a holistic approach in
  accordance with Crossroads International Strategic Plan;

• Ensures that Crossroads has effective and efficient systems in all the countries
  of the region for security management, monitoring and evaluation, recruitment
  and management of volunteers, human resources management, administration

• and finance as well as for information technology in accordance with
  Crossroads’ standards and procedures;
• Contributes to Crossroads’ communication strategy in East and Southern Africa
  in coordination with Crossroads' Public Engagement team in Canada;
• Ensures the implementation of Crossroads’ program development and resource
  development strategy in East and Southern Africa in accordance with
  Crossroads’ protocols and procedures.

2. Staff Management (20%)

• Effectively manages and supports the staff under their supervision (Regional
  Program Officer, Regional Administration and Finance Manager and others if
  applicable) in accordance with the human resources policy and the performance
  management procedures of Crossroads;
• Ensures that the individual and collective development, training and support
  needs of the staff under their responsibility are identified and met;
• Ensures that the East and Southern Africa regional office team collaborates and
  effectively supports teams of volunteers responsible in countries where there
  are no Crossroads International offices – Program Support Advisors and
  Volunteer Support Advisors (Eswatini, Ethiopia, Tanzania, Uganda, Zambia).

3. Administration, Finance and Volunteer Management (20%)

• Collaborates with the Program Director in the annual budgeting process for the
  region;
• Coordinates and supervises the annual planning of the number of volunteers for
  the countries of the region;
• Ensures that Crossroads' budget and the volunteer planning and delivery cycle
  are understood and effectively implemented by the staff of the East Africa
  regional office, and the teams of Canadian volunteers in countries where there
  is no Crossroads International office (Eswatini, Ethiopia, Tanzania, Uganda,
  Zambia);
• Ensures that staff of the East and Southern Africa regional office and the teams
  of volunteers responsible in countries where there is no Crossroads office
  understand and respect all stages of the volunteer journey, administration and
  logistics, policies and procedures, health and safety measures, and volunteer
  risk management;
• Ensures the establishment of a culture of partnership between volunteers and
  East and Southern Africa office staff.

WHAT YOU BRING TO CROSSROADS:

• Postgraduate university education in a relevant field (international relations, project
  management, administration, etc.) or equivalent by work experience;
• Experience of at least five years in management of projects or programs in a developing
  country, or as part of an international cooperation project;
• Ability to think and plan strategically and a proven ability to lead and inspire teams to do
  the same, and to develop project ideas;
• Proven experience in developing, managing and reviewing complex budgets from
  various funding sources and in accordance with all internal and external contractual
  obligations;
• Strong analytical skills and the ability to communicate complex issues;
• Proficiency in technologies, including SharePoint, Microsoft Office suite and financial
  systems;
• Knowledge of East and Southern African countries and the context in relation to the
  rights of women and girls, in particular gender-based violence, leadership and economic
  empowerment;
• Experience in managing development projects funded by Global Affairs Canada (asset);
• Possess excellent oral and written communication skills in English (French an asset);
• Willingness and ability to travel regularly to countries in the region and occasionally to
  Canada.
• Contributes to all organizational goals and objectives;
• Ensures that all areas of responsibility are executed in accordance with Crossroads’
  mission, strategic priorities, policies, standards and systems;
• Works closely with members of the Programs Department;
• Works collaboratively with a variety of cross-functional teams to achieve organization wide goals.

WHAT WE OFFER:

• An equitable, inclusive, collaborative work environment where you have the
  opportunity to make an impact daily.
• Enthusiastic encouragement to develop both personally and professionally, taking
  advantage of a range of learning and development opportunities available to our staff.
• A hybrid working model to allow you to enjoy the benefits of both office based and
  remote working.
• An excellent, competitive benefits plan for you and your dependents.
• Standard vacation and sick leave entitlements and 3 days of professional development
  leave.
• Annual cost of living increases, pending Board approval, and salary equity reviews every
  three years.

ELIGIBILITY CRITERIA AND ESSENTIAL CONDITIONS:

Share Crossroads’ values and ethical standards, particularly:
o A commitment to preventing, mitigating and responding to sexual violence,
o A commitment to gender equality, and
o A commitment to anti-racism.

THE ORGANIZATION:

Crossroads International is a leading Canadian volunteer cooperation agency which has been advancing equality for women and girls and eradicating poverty in some of the world’s poorest countries in Africa for over 60 years. Crossroads invests in local partner organizations in 9 countries who are best positioned to meet the needs of their communities. With them, we pilot innovative approaches, and empower women and girls to become leaders and live free from violence. Every year Crossroads engages hundreds of experienced volunteers and staff North and South who apply their expertise locally to address poverty and inequality. The organization’s 50+ employees are based in Canada, Senegal, Ghana and Tanzania, and Crossroads’ volunteers fulfil over 100 mandates per year. Crossroads is committed to principles and values of access and equity. Candidates from diverse groups are encouraged to apply. Crossroads is also committed to preventing and addressing sexual misconduct and advancing anti-racism. To that end, the organization is a signatory to Cooperation Canada’s Leaders’ Pledge on Preventing and Addressing Sexual Misconduct and the Anti-Racism Framework for Canada’s International cooperation sector.

OUR VISION:

ONE WORLD where poverty is eliminated, equality prevails, and the rights of women and girls are fulfilled.

APPLICATION:

If you are interested in joining a dynamic international development organization, please submit
your CV and cover letter in a single document (Word or PDF) by 5pm on August 25, 2023 by
email to [email protected], [email protected]. Applications should include "Regional
Representative East and Southern Africa - Your name" in the subject line of the email.
Applications received after the deadline will not be considered. Not sure you've got what it
takes, but know you can make a big impact? Tell us your story and we'll be happy to consider
your application.

Crossroads is an equal opportunity employer. Recruitment and selection procedures reflect this
commitment. Crossroads is committed to promoting diversity within its workforce and people
from all minority groups are encouraged to apply.

We thank all applicants in advance, but only those selected for interview will be contacted.

To find out more about Crossroads, please visit our website (https://cintl.org/).