Consular Assistant at Kenya High Commission Tanzania

The ideal candidate should possess the following qualifications and skills:

• A Bachelor’s degree in business or public administration, social sciences, or a relevant field.
• Two (2) years of experience in a busy organization in the public or private sector; candidates with previous relevant experience in a consular role will have an added advantage.
• Valid Tanzanian residence or work permit.
• Valid Certificate of Good Conduct.
• Proficiency in English/Kiswahili and a good working command.
• Excellent administrative and organizational skills.
• Excellent interpersonal skills and the ability to work well in a team.
• Professional competence in work performance and results.
• Ability to work well under pressure, multitask, and be flexible.
• Positive attitude and strong work ethics.
• Possess diplomatic and etiquette skills.
• Ability to interact with people of different cultures and personalities.
• Proficient in information and communications technology (ICT) and experienced at using computer programs.

Roles and Responsibilities

The Consular Assistant will be responsible for the following duties:

• Receiving all applications submitted at the High Commission (Passport, Citizenship, Marriage Certificate, No Impediment Certificate, Good Conduct Certificate, Birth Certificate applications, etc.) for forwarding to the relevant authorities for processing.
• Checking completeness of applications and advising applicants on requirements and procedures.
• Preparing emergency travel documents.
• Advising customers on payments and receipting all payments for chargeable applications.
• Responding to inquiries from applicants at the counter and on phone.
• Preparing daily reports of all applications received, receipts issued, and total revenue collected.
• Releasing processed documents to applicants.
• Submitting daily revenue collection returns to the Financial Attaché.
• Maintaining and updating the register of the Kenyan Diaspora.
• Assisting in the preparation of consular returns and reports (i.e., monthly, quarterly, and annually).
• Attending to phone calls and advising applicants on consular services.
• Performing any other duties as directed by the Head of Mission or the responsible officer.