Head, Service Support at Standard Bank Tanzania

To manage and develop all available resources (people, process and systems) within the branch / PORs to ensure a sustainable and profitable branch income statement and balance sheet as well as entrenching a strong client-focused culture.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Client Coverage
Personal and Private Banking
5-7 years
Relevant FAIS qualification and experience. Experience in branch management (including income statement management and all aspects related to sales and service).

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Convincing People
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Making Decisions
• Producing Output
• Providing Insights
• Showing Composure
• Understanding People

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Client Knowledge
• Processing
• Product Knowledge (Consumer Banking)