Lead Generator Privilege at NBC Bank Tanzania

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.

Job Summary

This Job is a Field sales - target driven(80% field work and 20% branch/administration, requiring extensive travel). This role aims to drive customer acquisition and revenue growth within the Privilege Banking - Employee Banking segment by onboarding new-to-bank salary accounts, increasing account activity, booking quality retail loans, and onboarding private companies onto salary schemes, while maintaining high standards of field discipline, KYC compliance and documentation quality.

Job Description​

Key Accountabilities :

Salary Account Opening (NTB)

• Identify, map and pitch qualified private-sector employees for new salary account opening.
• Submit qualified profiles in CRM and achieve a monthly target of 120 NTB salary accounts.
• Conduct field visits to corporates, factories, schools and private institutions.

Account Activity & Deposit Mobilization

• Ensure at least 85% of newly opened accounts are active, with salary credits and transactions.
• Follow up with customers to promote consistent deposits and use of NBC digital channels.

Loan Acquisition & Booking

• Generate personal-loan leads from salary account holders.
• Achieve TZS 300 million net loan value and 10 loans booked per month.
• Liaise with Credit and Operations to ensure end-to-end disbursement and booking in the Core Banking System.

NTB Private Scheme Salary Onboarding

• Under the guidance and support of BM/BD/CIB/BB/SME RMs identify and onboard new corporate schemes and private companies for salary processing.
• With the help of BMs & BDMs, Map HR contacts, present the NBC Employee Banking value proposition, and close salary-transfer agreements.

Field Discipline & Daily Reporting:

• Maintain a complete daily field itinerary and submit daily activity reports (DAR), achieving 100% reporting compliance.
• Attend morning huddles and sales meetings and provide timely market feedback.
• Perform the role on an 80% fieldwork and 20% branch/administration basis, with extensive travel within the assigned territory.

KYC & Documentation Quality:

• Achieve a minimum 95% clean, error-free onboarding packet quality score in accordance with NBC KYC/AML policy.
• Maintain zero fraud and full compliance with Bank of Tanzania and internal audit requirements.
• Ensure proper filing and timely submission of account-opening and loan documents.

Knowledge, Education and Experience.

Knowledge:

• Knowledge of salary-account acquisition, retail lending, deposit mobilization and corporate salary schemes.
• Working knowledge of banking operations, CRM, digital channels, KYC/AML requirements and relevant Bank of Tanzania obligations.

Experience:

• One to two years’ field-sales experience, preferably in banking, microfinance or telecommunications.
• Proven track record in salary-account opening and retail-loan sales.

Education Qualification:

• Diploma or degree in Business, Banking, Marketing or a related field.

Technical Skills / Competencies.

• Strong prospecting, negotiation and closing skills.
• Excellent verbal and written communication in Kiswahili and English.
• Self-driven, resilient and target-oriented, with strong field-sales discipline.
• High integrity and sound knowledge of KYC/AML compliance.
• Customer focused, organized and able to coordinate effectively with Credit and Operations teams.

Qualifications

Digital familiarity (Meets some of the requirements and would need further development), Diploma - Business, Commerce and Management Studies, Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets all of the requirements)