Manager, Product Development & Digital Banking at DCB Bank Tanzania

DCB Commercial Bank Plc is a fully-fledged retail and commercial bank in Tanzania, providing banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), and large corporate clients. The bank's network includes over 8 branches, over 700 DCB Wakala Agents, and over 280 Umoja switch ATMs, serving over 3 million customers across the country.

The successful candidate for the Manager, Product Development & Digital Banking role will be responsible for developing products, strategies, and business plans/cases for all upcoming and enhanced products to accelerate business growth and improve customer experience.

Responsibilities

• Building business cases for partnership opportunities, including ROI analysis, customer impact, and competitive differentiation.
• Negotiating partnership terms, commercial models, and service-level agreements (SLAs).
• Defining and owning the digital banking product roadmap in collaboration with fintech partners (e.g., payments, savings, lending, personal finance, APIs, open banking).
• Leading the end-to-end product lifecycle from concept, partner onboarding, and integration to launch and continuous improvement.
• Translating customer needs and business goals into product requirements and user stories.
• Working with UX/UI, engineering, and partner teams to deliver seamless, compliant, and innovative digital experiences.
• Coordinating across product, technology, compliance, legal, risk, and operations teams to ensure successful partnership delivery.
• Ensuring fintech solutions meet all internal risk, data privacy, and compliance standards.
• Defining and tracking KPIs for products success (e.g., adoption, engagement, revenue contribution, NPS).
• Representing the bank in fintech ecosystems, conferences, and innovation networks.

Qualifications and Experience

• Bachelor's Degree in Business Administration, Banking, Finance, Information Technology, or a related field.
• At least 5 years working experience in Digital Banking, Product Development, Electronic Banking, or a related function within the Banking or Financial Services industry.
• Strong understanding of Digital Banking channels, retail banking products, payments systems, and emerging digital trends.
• Demonstrated experience in project management and product development.
• Strong analytical, planning, and reporting skills.
• Excellent communication, stakeholder management, and problem-solving abilities.

Application Details

• Applications must include a detailed CV, photocopies of academic certificates, and names of three referees with their contacts.
• Quote the reference number DCB-TO-PDDB-11/2025 on the subject of the email.
• Applications MUST be submitted through the email address [email protected].
• The deadline for submission is 25 November 2025.
• Hard copy applications will not be accepted.