Relationship Manager at Ecobank

by Ecobank Tanzania in
79 (views)

Job Role Insights

  • Date posted

    2025-02-05

  • Closing date

    2025-02-05

  • Hiring location

    Dar es Salaam

  • Career level

    Senior

  • Qualification

    Master’s Degree

  • Experience

    5 Years

  • Quantity

    1 person

  • Gender

    both

Job Description

Achieve all operational excellence and financial targets through business growth and development set by the bank at branch level.

Key Responsibilities

Business Performance;

  • Delivery of sales, revenue, deposit, risk asset, targets, and efficiency ratio
  • Prepare and deliver on approved branch budgets
  • Responsible for strict cost management including review of both direct and
  • indirect costs generated by the branch. Achieve a cost/income ratio in branch.

Relationship Management & Customer Service:

  • Deliver on customer service standards, acquisition and client satisfaction levels, retention of high performing clients and growing share of wallet as per target market.

People Management & Teaming:

  • Build and develop a high performing team by driving performance development and coaching to achieve productivity and efficiency

Process, Controls and Operation Performance:

  • Ensure compliance with operations risk.
  • Complies with branch layout standards, KYC, operating & risk policies and procedures.

Strategic Initiatives:

  • Expanding approved market reach.

Qualification & Experience:

  • Educational Background: A Bachelor’s or Master’s degree Banking or Business
  • Administration, Economics, Finance, or other related fields of study.
  • Professional Experience: At least 5 years of experience in relationship management and branch operations.

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How to Apply

If you are interested and meet the selection criteria, please submit your Curriculum Vitae by February 07, 2025. to: [email protected]

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