Relationship Manager Commercial Chinese Desk (2 Positions)

To advise Business Banking department on strategy towards growing Chinese Commercial Businesses customer portfolio.

Main Responsibilities:

• Actively selling deposits, loans, and other bank products (forex, internet banking, trade products etc.) to Chinese commercial customers.
• Appraise credit applications above the Branch limit and provide recommendations for decision making.
• Advise Senior Manager on all aspects relating to developing Chinese Commercial businesses (Asset & Liabilities)
• Take a leading role in driving Chinese customer growth, through networking and promoting relevant activities while working with Relationship Officers and Branch Managers.
• Actively building capacity of the SME Relationship Officers through on-going mentoring and support to ensure quality credit application and business growth.
• Review Chinese customers' feedback, market intelligence, workshops/focus group reports and review product design and performance to establish if change, redesign or re-launch is appropriate.
• Co-ordinate budget objectives on responsible areas under Chinese businesses to ensure targets are achieved as per approved budget.
• Ensure customer satisfaction for Chinese customers is achieved by providing accurate advice for selling in line with customers' expectations.
• Preparing budget and projections for loan and deposit products.

Knowledge and Skills:

• Good credit analysis skills.
• Good customer relationship and sound understanding of bank's loan products, policies and procedures.
• Conversant with standard computer applications (Excel, Word, and Access).
• Good communication skills
• Must be fluent in Chinese language.
• Good business management, leadership, coaching, and team building skills.

Qualifications and Experience:

• Bachelor's degree in Finance, Accounting, Banking or related field
• Master's degree in business studies is an added advantage
• Postgraduate education in Banking and/or Banking certification(s) is an added advantage
• At least 4 years' experience in Retail Banking (SME and Commercial Business) lending and/ or Business Banking Relationship Management role.
• Experience in dealing with Chinese sector is a must
  
  
  NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
  
  Female candidates and people living with disabilities are strongly encouraged to apply for this position.
  
  NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
  
  Only shortlisted candidates will be contacted.

Job opening date :29-Sep-2026

Job closing date :13-Oct-2026