Branch Manager at FINCA Microfinance Bank

The Branch Manager is accountable for the branch business growth, profitability, human resource planning and management, risk, control and compliance.

Essential Duties

• Lead on business growth and development of the branch agent’s network to maximize return by organizing sales drives around agents focusing on recruiting new clients.
• Develop strategies and lead the branch team on executing the strategies focusing on deposit mobilization and ensure the branch target are meet.
• Assure a high level of efficiency and accuracy in all back office operations, at a level that supports the front office staff and results in customer satisfaction.
• Ensure 100% compliance to the bank’s policies and procedures and that every individuals understand and follow the guideline stipulate on all policy and procedures.
• Provide leadership to all branch staff in the service of creating a team that is professional at all times and with a strong compliance environment including ensuring regular communication of all FINCA policies and procedures.
• Oversee Branch staffing to ensure efficiency, productivity, and smooth operations.
• Monitor Branch performance versus plan, and provide explanations for variances and way forward.
• Complete daily Branch reports and internal audit responses in accordance with established standards and deadlines.
• Interpret Branch financial statement with an understanding of branch level profit drivers and underlying causes of risk and possible mitigation.
• Monitor and control Branch expenses improving operational sustainability.
• With contribution from your branch team develop annual targets and outreach plans for the Branch, and submit these to your line Manager for further review.
• Manage the branch cash flow and liquidity planning through on time submission of disbursement projections and operational expense requirements.
• Promote the bank brand image and lead the branch team towards creating awareness of the brand and service offered by the bank and its VAS.

Qualifications

• University Degree preferably in Commerce and Management, Business Administration, Banking or any other related field. MBA is an added advantage.
• At least 3 years work experience in a recognized Microfinance Institution in similar position.
• Computer Literacy.