Collection Officer at FastHub Solutions Tanzania

FastHub Solutions Limited is a Telecommunication service provider based in Tanzania, dedicated to simplifying telecommunication services and supporting companies in delivering their services. With over 9 years of experience, our professional team crafts telecommunication software solutions for clients in various industries like Education, Banking, Hospitality, SMEs, and Travel.

Role Description

This is a full-time on-site role for a collection officer located in Dar es Salaam, Tanzania. The Collection Officer will be responsible for day-to-day tasks related to debt collection, utilizing analytical skills, providing excellent customer service, effective communication, and managing finance-related activities.

Qualifications

• Debt Collection skills
• Strong Analytical Skills
• Customer Service and Communication skills
• Finance knowledge
• Ability to work effectively under pressure
• Experience in the telecommunication industry is a plus
• Bachelor's degree in Finance, Business Administration, or related field

Personal Attributes

• Customer-focused, with a professional demeanor in all interactions.
• Strong Analytical Skills
• Customer Service and communication skills
• Ethical and respectful approach to debt collection
• Ability to manage conflict and resolve disputes effectively