Product Manager (Digital Lending) at I&M Bank Tanzania Limited

by Zoom Tanzania in
80 (views)

Job Role Insights

  • Date posted


  • Closing date


  • Hiring location

    Dar es Salaam

  • Career level


  • Qualification

    Bachelor Degree

  • Experience

    5 - 10+ Years

  • Quantity

    1 person

  • Gender


Job Description

Are you passionate about driving innovation in the banking sector? Do you have a deep understanding of digital lending and a knack for product development? If so, we want you on our team!

As a Product Manager - Digital Lending, you will play a pivotal role in shaping the future of our digital lending and savings products. Your responsibilities will include credit policy review, financial risk management, product development, and project management.

Key Responsibilities/Tasks:

  • Product Strategy: Guide the strategy and support the implementation of digital loans and savings product development, delivery, and operations.
  • Growth and Revenue: Develop strategies to maximize growth and revenue for digital lending products while maintaining a quality portfolio.
  • Data Analysis: Monitor key performance indicators, analyze data, and identify areas for improvement to optimize lending operations.
  • Stakeholder Collaboration: Work closely with internal stakeholders and external vendors on projects, planning, and execution of product changes.
  • Market Analysis: Monitor market trends and conduct competitive analysis to enhance customer journey and satisfaction.
  • Partnerships: Foster relationships with fintech, MNOs, and other external stakeholders to explore innovative lending and savings solutions.
  • Risk Management: Implement risk management practices and controls to mitigate potential risks associated with digital lending.
  • User Experience: Continuously improve the user experience and customer journey across all online touchpoints to optimize conversion rates and revenue.
  • Product Lifecycle: Manage all aspects of the product lifecycle, including strategy, conceptualization, user research, prototyping, rollout, and enhancements.
  • Customer Engagement: Respond creatively to inquiries and complaints, engaging positively with customers via social media.

Skills, Knowledge, and Abilities:

  • In-depth understanding of the product life cycle.
  • Strong credit skills and knowledge.
  • Sound understanding of the bank's loan products, policies, and procedures.
  • Knowledge of various functions within the bank, including digital lending, collections/loan workouts, and operations.
  • Strong market knowledge.
  • Proficiency in constructing reports, executive summaries, and briefs.

Academic / Professional Qualifications:

  • Bachelor’s degree or Advanced Diploma in Business, Accountancy, Economics, Finance, or a related field.
  • MBA will be an added advantage.

Working Experience Required:

  • Minimum of 5 years of experience in driving product and business development.
  • Proven leadership and people management experience (at least 5 years).

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