Health Promotion IEC Officer at Médecins Sans Frontières

Implement Health Promotion/IEC (Information, Education and Communication) activities with patients and the local population to increase their knowledge and skills on relevant medical topics.

Key Accountabilities

A. Health Education and Service Promotion

• Lead the development, testing and delivery of community health education materials and activities.
• Supervise Community Health Worker (CHW) teams.
• Ensure effective patient counselling, health talks and digital Health Promotion implementation.

B. Situation Analysis and Feedback

• Conduct rapid assessments.
• Systematically collect community feedback and rumours.
• Encode collected data.
• Flag critical issues, including red flags, security concerns and health-seeking behaviour, to project coordination.

C. Social Networking and Community Engagement

• Build and maintain strategic relationships with community leaders, partners and other stakeholders.
• Work with NGOs, government health services, Traditional Birth Attendants (TBAs) and other relevant partners.
• Lead community meetings.
• Maintain updated community mapping.

D. Community-Based Surveillance

• Oversee CHW community-surveillance activities.
• Support active and passive case finding, linkage to care and tracing.
• Ensure accurate data collection, encoding and database management.

E. Community Case Management

• Coordinate community participation in case-management initiatives.
• Provide supervision, training and coaching to CHWs.
• Ensure the effective implementation of community case-management activities.

F. Supportive Environments

• Develop stigma-reduction initiatives.
• Establish and support enabling community spaces, including:
  • Friendly spaces.
  • Youth clubs.
  • Health committees.
  • Anti-stigma campaigns.
• Foster supportive environments that encourage positive health-seeking behaviour.

G. Team Management

• Plan, organise and supervise CHW team activities and meetings.
• Collaborate with the HPCE Supervisor.
• Ensure effective team performance, coordination and implementation of planned activities.

MSF Section/Context-Specific Accountabilities

• Organise and oversee health education sessions at health facilities and within the community, including training, supervision and demonstration sessions for Community Health Workers.
• Engage the community in Health Promotion with Community Engagement (HP/CE) activities to collect data on pregnant women and children under five.
• Use participatory methods such as:
  • Focus Group Discussions.
  • Patient Satisfaction and Experience Surveys.
  • Welcome and Discharge talks.
  • Celebrations of global and national days.
  • Parents’ meetings in schools.
• Identify key actors within the community, including local authorities, village committees, local NGOs, traditional healers and community focal persons within the catchment area.
• Organise, train and supervise the Health Promotion team in planning and organising its work.
• Provide support, evaluation and coaching to the Health Promotion team.
• Collect reports and update tracing, defaulters and referrals through regular visits to communities and health facilities.
• Provide supportive supervision to the iCCM implementer to ensure:
  • Quality iCCM service delivery.
  • Timely referrals.
  • Community engagement adapted to pastoralist contexts.
• Hold regular meetings with Ministry of Health staff and health-facility in-charges in accordance with the monthly plan.
• Conduct visits with the Ministry of Health Community Coordinator to health facilities and villages.
• Support the recruitment of CHWs in accordance with the applicable Standard Operating Procedures.
• Ensure the cleanliness of Information, Education and Communication areas.
• Translate Information, Education and Communication materials into local languages.
• Collect and report to the IECHP Manager any information related to the health situation of patients and the wider population, including:
  • Lost-to-follow-up cases.
  • Rumours.
  • Outbreaks.
  • Other relevant health information.
• Identify gaps, challenges and potential improvements.
• Report identified issues to the IECHP Manager to support the smooth implementation of Health Promotion with Community Engagement activities at health facilities and within the community.

Qualifications and Requirements

Minimum Educational Qualification

A Bachelor’s diploma in one of the following fields:

• Social sciences.
• Social work.
• Behavioural sciences.
• Public health.
• Community health.
• Nursing.
• Teaching.

Experience

• Previous experience in teaching, nursing, social work or community mobilisation is preferred.

Languages

• Good spoken and written English and Kiswahili are essential.

Knowledge

Essential computer literacy, including:

• Microsoft Word.
• Microsoft Excel.
• Internet use.

Competencies

• Results.
• Teamwork.
• Flexibility.
• Commitment.
• Service.
• Stress management.

Important Notes

• Residents of Liwale will be given priority for consideration.
• MSF will not provide support for accommodation or transportation.
• Women and anyone who identifies as part of a minority are encouraged to apply.
• MSF is dedicated to fostering a safe work environment with zero tolerance for any form of abuse.

How to Apply

Required Documents

Interested candidates must submit:

• A motivation letter.
• A curriculum vitae.
• Copies of relevant professional certificates.

Application Deadline

Applications must be submitted no later than Wednesday, 26 August 2026 at 5:00 PM.

Submission by Email

Send your application to:

[email protected]

Use the following exact email subject:

“HEALTH PROMOTION IEC OFFICER”

Submission in Person

Applications may also be submitted to either of the following MSF offices:

• MSF Dar es Salaam office: Uporoto Street, Plot No. 74, House No. 22, Ursino Estate, Victoria, Dar es Salaam.
• MSF Liwale office: Liwale, Lindi.

The application envelope must be marked:

“HEALTH PROMOTION IEC OFFICER”

Selection Process

• Only shortlisted candidates will be contacted.
• If you receive no contact within six weeks, you may consider that you have not been pre-selected.

Data Protection

The protection of your personal data is important to MSF.

By submitting your application, you consent to MSF using your data only for the recruitment process and to obtain the information and documents necessary to proceed with recruitment, validate your application and select the most suitable candidate.

Your data will be treated confidentially. Only people involved in the recruitment process will have access to your data. MSF does not sell your data under any circumstances.

For questions or requests concerning your personal data, contact:

[email protected]

Inclusion and Safeguarding

At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our staff members.

We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together for the social mission of MSF and create better outcomes for the patients and communities we work with.

MSF welcomes applications from individuals of all:

• Genders.
• Ages.
• Sexual orientations.
• Ethnicities.
• Backgrounds.
• Religions.
• Beliefs.
• Ability statuses.
• Other diversity characteristics.

MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment.

All selected candidates will therefore undergo reference checks.

No Application Fee

Applying to MSF is free of charge. MSF does not charge applicants to consider their applications.