Human Resources Officer at UBA Bank Tanzania

Location: Head Office
Job Grade: Not stated
Organizational Level: Not stated
Job Reference Indicator: Not stated

REPORTING RELATIONSHIPS

• Functionally Reports To: Head HR
• Administratively Reports To: Head HR
• Supervises: Nil

JOB OBJECTIVE

• Implement initiatives aimed at enhancing the total employee work-life cycle.
• Improve staff performance through training and development that will lead to the overall improved performance of the organization.

DUTIES & RESPONSIBILITIES

• Follow up on preparation and completion of KPIs for all staff.
• Monitor the performance of staff and manage poor performers.
• Monitor and manage employee confirmation based on performance.
• Prepare the Annual Training Plan.
• Identify training needs of all staff and develop the training plan.
• Implement the Bank’s training plan as per the approved budget.
• Implement rewards and recognition schemes based on performance.
• Serve as a Learning Champion and work with UBA Academy for various staff learning opportunities.
• Prepare various monthly and annual training and performance-related reports.
• Assist the Head HCM to align all policies and procedures to comply with statutory requirements while ensuring adherence to the same by all employees.
• Consult and train employees and line managers regarding the Bank’s Staff Policy and other HR-related policies and procedures.
• Manage staff information/data and movement of employees from one job to another, including:
  • Promotions
  • Transfers
• Prepare and coordinate wellness programs for all staff.
• Process monthly payroll and prepare monthly statutory reports and payments.
• Participate in designing and preparing employee engagement activities.
• Ensure that the notice period given by exiting staff is as per the employment contract.
• Prepare acceptance of resignation letters.
• Conduct exit interviews in liaison with the Head of HR.
• Ensure that clearance procedures are adhered to.
• Support payroll processing by providing accurate and timely employee data, including:
  • New hires
  • Exits
  • Employee changes
• Administer employee benefits such as:
  • Medical insurance
  • Pension schemes
  • Group Life
  • Other staff benefits
• Prepare and maintain HR reports on:
  • Recruitment
  • Turnover
  • Leave
  • Training
  • Other key HR metrics
• Administer disciplinary processes in line with:
  • The Bank’s disciplinary policy
  • Labour laws
  • Principles of natural justice
• Support investigations into:
  • Misconduct
  • Ethical breaches
  • Fraud-related concerns
  • Policy violations
• Collaborate with Compliance, Risk, and Internal Audit where required during investigations.
• Coordinate disciplinary hearings.
• Issue disciplinary notices, warnings, and outcomes.
• Maintain proper disciplinary documentation.
• Track disciplinary cases, sanctions, and trends to identify conduct risks and recommend preventive actions.
• Perform any other assigned duties.

KEY PERFORMANCE INDICATORS

• Number of employee movements versus planned.
• Efficiency at implementing career management programs.
• Timely payroll and benefits processing.
• Maintain employee records and HR documentation.
• Timeliness in carrying out assigned tasks and duties.
• Customer satisfaction index.

MINIMUM EDUCATION QUALIFICATIONS

• Bachelor’s Degree in any:
  • Social Science field
  • Humanities field

PREVIOUS WORK EXPERIENCE REQUIREMENTS

• Minimum requisite experience: 3 years of relevant experience.

KEY COMPETENCY LIST

Knowledge

• Knowledge of UBA organization structure.
• Practical and broad understanding of:
  • Policies
  • Methods
  • Systems
  • Processes
• Performance management.
• Training needs analysis.
• Training needs analysis.
• HR operations.
• Labour laws.
• HR Metrics.

Source Note: “Training needs analysis” appears twice in the original source and has been retained as provided.

Skills/Competencies

• Professional disposition.
• Strong IT appreciation and application skills.
• Attention to detail.
• Reporting skills.
• Analytical thinking.
• Workload management.
• Good numeric ability.
• Supervisory skills.
• Conflict resolution.
• Interpersonal skills.

How to Apply

Applications must be channeled through [email protected]

• Subject title must be Application for (name of the role).
• Please attach your Cover letter, CV & all Academic Certificates.

Only shortlisted candidates will be contacted.