Facilities Management Officer at UBA Bank Tanzania

JOB DETAILS

• Job Reference Indicator: Not specified
• Organization Function: Corporate Services
• Job Grade: Not specified
• Name: Not specified
• Organizational Level: Not specified
• Location: Head Office

REPORTING RELATIONSHIPS

• Functionally reports to: Head, Corporate Services.
• Administratively reports to: Same as above.
• Supervises: Nil.

JOB OBJECTIVE

• Ensure proper maintenance and consistent functionality of all mechanical, power and electrical equipment.

DUTIES AND RESPONSIBILITIES

• Responsible for issues concerning elevators, generators, transformers and the likes.
• Make requests for the purchase or repair of equipment.
• Ensure that standards are strictly adhered to.
• Ensure renewal of lease agreements, contracts for vendors and service providers.
• Relate directly with vendors and service providers to ensure that SLAs are met.
• Ensure the Bank's office and ATM premises are clean and that air conditioning is functioning.
• Initiate purchase of stationery and other Bank assets.
• Manage the store and ensure it is stocked at all times.
• Manage fuel cards for generators and ensure the logbooks are well managed.
• Perform any other duties as assigned by the supervisor.

KEY PERFORMANCE INDICATORS

• Availability of service.
• Number of complaints from internal and external customers.
• Turnaround time (TAT) for carrying out responses and solving complaints.
• Customer service delivery index.
• Cleanliness of the Bank premises.

MINIMUM EDUCATION QUALIFICATIONS

• Minimum educational level: Bachelor's Degree.

PREVIOUS WORK EXPERIENCE REQUIREMENTS

• Minimum requisite experience: 3 years' relevant experience.

KEY COMPETENCY LIST

Knowledge

• Banking operations, policies and procedures.
• Banking organizational structure.
• Technical knowledge.

Skills/Competencies

• Professional disposition.
• Problem-solving skills.
• Business awareness.
• Creativity and innovation.
• Result orientation.
• Analytical thinking.
• Multitasking.
• Ability to manage complexities.
• Numerical ability.
• Logistic management.
• Facilitation.
• Facilities management.