Fiber Training and Channel Support Manager at Yas Tanzania

5+ years of experience in telecom, sales enablement, or channel management. Proven success in designing and delivering training programs. Bachelor’s degree in business, Communications, or a related field (Training certification preferred).

Core Responsibilities:

• Training & Capability Development: Design and deliver training programs for products, sales techniques, customer service, and systems; create training materials and digital content; conduct onboarding for new agents and partners.
• Channel Support & Enablement: Provide operational support to channel partners, ensure access to tools and resources, and coordinate with internal teams to streamline workflows.
• Performance Monitoring & Reporting: Track training effectiveness and partner performance, identify gaps, and prepare regular reports for management.
• Collaboration & Communication: Work closely with Sales, Marketing, and Operations teams to align initiatives; act as the main liaison for channel partners; support integration of partners into unified frameworks.

Competencies:

• Training Expertise
• Partner Enablement
• Operational Agility
• Effective Communication skills
• Performance Focus

"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices". Only shortlisted applicants will be contacted.

If this description corresponds to you, grow with us by applying before September 03, 2025.