Field Service Representative at Ecolab Tanzania

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.

Nalco Water, an Ecolab Company, seeks a Field Service Representative to join its industry leading sales team.  You’ll be responsible for revenue and profit growth of programs and services in targeted accounts.  Using a consultative sales approach, you’ll build relationships with existing customers by executing system assurance programs that meet their key business needs.  With strong account leadership, you’ll also convert strategic competitive accounts and sell new technologies to current customers. 

What’s in it For You:

• A long term, advancing career path in service, sales or management
• Access to the industry’s most innovative training programs
• Support from a dedicated technical service team
• A culture that values safety first, including training and personal protection
• Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments

What You Will Do:

• Execute Service strategy surveys, process checks and reporting by consulting with customers on chemical, technical & application issues
• Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales
•  Provide technical support to customers; identifying and resolving customer challenges, escalating as required
• Install and repair equipment at the customer's plant
• Ensure equipment maintenance goals established by the customer are met
• Achieve monthly safety metrics, and input safety data into the company's system
• Establish new ways of improving service
• Provide recommendations related to safety standards and protocol
• Develop strong relationships with key stakeholders in current and prospective customers, including plant or facility executives
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
• Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water
• As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.
• As a trusted partner, your customers will rely on you for their success.  Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.
• Training programs are held in the field and online.  Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications. 

Territory/Location Information:

• This position is based in Dar Es Salaam
• Territory covers Tanzania
• Targeted accounts are within Food& Beverage, water and energy industries

Minimum Qualifications:

• Bachelor's degree
• Technical sales or field sales support experience
• Possess a valid Driver's License and acceptable Motor Vehicle Record
• Immigration sponsorship is not available for this role

Preferred Qualifications:

• Bachelor’s degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.)
• Water treatment or specialty chemical industry experience
• Working knowledge of OR operations, wet end chemistry, pulp mill operations>

About Nalco Water:

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.