HRBP – EFT (Off Roll) at Airtel Tanzania

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

Effectively maintain Employee Record Management & Reports

• Maintaining accurate and up-to-date employee records, both physical and digital, and ensuring data integrity within HR systems.
• Managing and updating HR information systems, including databases and other tools used for HR functions.
• Absence Management: manage an online system to record absence (sickness, annual leave etc.)
• Preparing HR reports and analyzing data to identify trends and areas for improvement.

Effective implementation of employee benefits and compensation plan

• Managing employee benefits programs, including enrollment, updates, and communication with vendors.
• Provide analytical & technical support for the delivery of the company’s Compensation programs.
• Implement and maintain Medical Insurance schemes in line with Airtel Tanzania policies.
• Ensure accuracy in Payroll / bonus/commission payouts and other incentives linked to individual/team performance.

Implement Recruitment and Onboarding

• Supporting the recruitment process, including posting job ads and managing applications.
• Implement and coordinate all onboarding activities for new hires
• Develop a structured onboarding program and support Line Managers in delivering a positive onboarding experience to their new team members.

Employee Relations and Compliances 

• Providing support and guidance to employees on various HR-related topics and resolving any issues that may arise.
• Ensuring compliance with labor laws, company policies, and data privacy regulations.
• Contributing to the development and implementation of HR policies and procedures.
• Assist in identifying potential issues or risks to ensure the delivery of projects, people initiative and people projects.

Employee development & Performance Management support     

• Support performance management activities including submission of KRA’s, within the departments
• Support implementation of PIP programme and follow up on key HR interventions within the departments 
• Provide regular reports and highlight key issues for attention and follow up.

Partner Management

• Building trust and strong relationships with partners through regular communication, feedback, and collaboration
• Cultivate and maintain strong relationships with existing partners
• Monitoring partner performance against key metrics to identify areas of strength and areas for improvement
• Ensure legal and regulatory compliance in partnership agreements
• Analyze partnership performance and provide regular reports to stakeholders  
• Draft and finalize partnership agreements and contracts
• Implementation of the Off roll Governance Framework 
• Management of Off roll Cross functional team for delivery of their task 

Support the Learning and Development function    

• Conduct learning needs analysis to pinpoint areas where employees require development to meet future business needs.
• Utilize agreed e-learning platform and other digital tools to enhance accessibility and scalability.
• Collaborate with business leaders and employees to ensure that all employees complete all mandatory courses on time.

Qualifications

Educational Qualifications & Functional/Technical Skills

• Degree in Social Sciences/Human Resource Management/ Business Administration or other relevant qualification.
• Excellent communication skills, and attention to detail.
• Experience of using databases and spreadsheets to maintain and analyze data.
• Experience of providing HR support across a range of HR Activities, including HR policy, recruitment and employee relations  
• Employee relations skills.
• High degree of professionalism, maturity and confidentiality 

Relevant Experience 

• Minimum of 3 - 5 years’ experience, with at least 2 in a HR generalist role supporting Recruitment process, payroll management, employee relations and other HR Operations