Raphael Luhelo
About me
I’m an experienced IT manager, sound competent in IT-based project management, IT solutions, and cloud computing. Whether you’re trying to start a business and you need to digitize it, office IT management, IT HelpDesk, or cloud computing, such as email/web hosting or backup systems, I can help you through.
Skills
Work Experience
IT SYSTEMS TECHNICIAN | TTCL
TTCL SINGIDA
2014-07-01
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2014-08-31
Responsibilities * Provide daily IT support to customers and organization employees, software upgrade and installation. * Data backup for the company in case of recovery when a fault happens. * Configuring and teaching computer networks at VETA Singida.
NETWORK AND DATA ENGINEER | TTCL
TTCL DODOMA
2015-07-01
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2015-08-31
Responsibilities: * Distribution of the data service infrastructure to customers * Troubleshooting inquiries concerning data and networks * Conducting the monthly preventive maintenance to the communication towers
FIELD ENGINEER & DESIGNER
VICTRONIX COMPANY LTD
2016-07-01
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2016-08-31
Responsibilities: * Protocol interfacing of the PIC microcontroller with a computer for serial communication. * Understanding the communication protocol operations. * Embedded system designs and configurations.
Systems Engineer
Bosc Business Solutions Limited
2017-11-20
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2017-12-31
Responsibilities: * Preparing adverts on the company's products and services and supplying them to potential buyers. * Configuring networks for customers. * Looking and searching for new technologies that can be useful in different fields.
ICT Engineer
Imperial Schools Tanzania
2018-06-01
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2020-09-30
Responsibilities: * Teaching Information and Communication Studies (ICS). * Setting up the school network and website management. * IT Support.
Group IT Manager & System Administrator
Simba Group
2020-11-01
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2025-04-23
This is where I work to present. Responsibilities: * Install and configure software and hardware. * Troubleshoot hardware and software. * Manage network, email and website servers and technology tools. * Preparing technical architecture for systems and technology solutions across the company. * Set up user accounts and provide the required access to the system. * Ensure security through access controls, backups, and firewalls. * Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures. * Upgrade systems with new releases, patches, and models to keep up with technology. * Develop expertise to train staff on new technologies, awareness and IT security policies * Lead computer and helpdesk support efforts. * Ensure implementation and compliance of the TCRA and ISO standards at the required time.
Education
Bihawana Junior Seminary
Ordinary Level Certificate of Secondary Education (CSE)
2007-01-05
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2010-10-30
Mzumbe Secondary School
Advanced Level Certificate of Secondary Education (ACSE)
2011-02-04
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2013-04-30
University of Dar es Salaam
Bachelor (Hons) Degree in Computer Engineering and Information Technology
2013-10-12
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2017-11-18